What You MUST Know About Your Vacation Rental

Personal Safety

Your personal safety comes first. If your vacation rental is equipped with a home security system please set your alarm system each time you leave the property. Please keep your doors, windows, and gates (if applicable) locked whenever possible. Be aware that there is opportunistic crime on our island just like the rest of the world so:

Please use common sense.

Neighbors

Please be considerate of your neighbors. Your vacation rental is situated in a typical residential community. “Partying” by your pool/spa during the late evening or early morning hours (11 p.m. – early a.m. hours) can be disruptive. Large gatherings are not permitted. All neighbors adjacent to our vacation rentals have our emergency numbers; if the police or we have to be called out one time, you will be escorted from the property and no refund will be issued.

Vacation Rental Keys

If you lose your keys each lock at the property must be changed. This is why we require a key deposit slip to be signed upon your arrival. For your security, as well as the security of the property, please do not lose your keys.

A/C System

Please keep the doors and windows closed if your air conditioner is on. The air conditioning system will freeze up if it is made to work in extreme conditions to keep the house/apartment cool.

Water Usage

Water is transported by a pipeline from the mainland. Water is a commodity Key West citizens do not take for granted. Please use our water carefully.

Pool/Spa

Your vacation rental pool/spa is chemically treated and cleaned frequently. Typical pool/spa maintenance occurs approximately once a week. It may be necessary for you to skim leaves on a daily basis. This is just one of the prices we pay for living in a tropical paradise!

Trash & Recyclables

The City of Key West does its part to recycle and pick up is once a week. Information on recycling days should be in your unit. Trash pickup is twice a week and may not correspond with recycling pick-up. Again, refer to information in your unit on trash pickup days or defer to your neighbors when you see them line the streets with garbage cans and/or the blue recycling bins! We suggest putting recyclable material and trash out the night before as many areas have early pick-up.

Checking Out

Please call HISTORIC HIDEAWAYS (294-3064) 24 hours before your estimated time of departure. This ensures us ample time to schedule a security walk through and collection of keys. Guests are required to launder all towels and strip the bed(s) used. If you choose not to do this HISTORIC HIDEAWAYS will charge you an excessive cleaning fee.

You will be charged for excessive cleaning for any of, but not limited to, the following reasons:

• dirty dishes
• any ‘leftovers’ or perishable food items left in unit.
• trash not placed in its appropriate receptacle.
• soiled ovens; if you spill something please be sure to clean it up.

Please note: Our vacation rentals should be fully equipped with all materials you will need for the above requirements.

Please understand that while many of the above items may not pertain to you, it is necessary to address these issues as they do come up periodically.