Here are answers to Frequently Asked Questions
that you may find helpful...
- Discounts may be available for non-transient monthly rentals. Monthly rentals will have a cap on utilities such as electric, water, and propane. Guests are not required to stay for the full time period but retain the right to use, possession and enjoyment of the home during the entire period should they choose. Only friends, family known to Historic Hideaways prior to rental may occupy the unit during the monthly period. Sub-leasing is not permitted in order for us to comply with City regulations.
- A 50% deposit of the rent total and 11.5% sales tax is required
to hold your reservation.
- All rates are subject to sales tax (11.5%).
- All rates are subject to change without notice.
- Balance is due 30 prior to arrival. It is payable to Historic
Hideaways, Inc. in the form of cash, traveller's checks, cashier's
check, MasterCard, Visa, personal check or business check.
- Check in is accomplished at the office, 1109 Duval Street, Key West,
Florida. Check in time is between 2 p.m. and 5 p.m. Guests arriving
between 5 p.m. and 11 p.m. will be charged a $25.00 check in fee and
must contact this office 48 hours prior to arrival to make check-in
arrangements. There are no check in's after 11 P.M. Office is closed
Sunday; therefore please call our office 48 hours prior to arrival
to arrange Check-in. Check out time is 11 a.m.
- Pet Policy: If you are bringing a pet it must first be approved
by Historic Hideaways and the homeowner. If approved, the pet fee
is $25.00 per night of stay and you, the guest, will then be responsible
for the cleaning fees.
- All homes are equipped with linens & kitchenware.
- Cancellation Policy: Guest's deposits will be non-refundable
less than 60 days prior to arrival. Up to 60 days prior to your arrival
date, your deposit is refundable less a $250.00 ($500 monthlies) cancellation fee.
Holiday and special event bookings may have higher cancellation fees.
- A security deposit is required on all rentals. This may be placed
in cash, or on a Visa/Mastercard.
- Off Season rates are from May 1 to December 15. In Season rates
are from December 16 to April 30, and special island events or holidays.
Duration of our minimum rental is three nights in off season, seven
nights in season.
- Heated pools, if applicable, are only provided from December 16
to April 30. This can be an option out of season subject to an additional
fee.
- No smoking is allowed inside our units. This is for fire safety
purposes for guests and units. However, most of our units have
lovely outdoor areas, porches, patios, etc. for smoking purposes.
- Historic Hideaways is unable to rent to persons under 25 years of
age. Any student group arriving will be denied access to the property
and will forfeit their deposit.
- Hurricane policy: There is neither a separate cancellation nor refund
policy in effect that pertains to Hurricanes. Therefore, we strongly
suggest you purchase Travel Insurance for your vacation if it takes
place between June 1st and November 30th (Hurricane Season). Travel
Insurance is inexpensive and covers a lot more than Hurricanes so
it may be a good idea to have anyway! We like the coverage that CSA
Travel Protection provides www.csatravelprotection.com
or you can check out www.insuremytrip.com
which gets quotes from a variety of companies.
- Reservation Fees: A $30.00 reservation fee will be added
to each reservation and is due with your deposit.
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