Here are answers to Frequently Asked Questions
that you may find helpful...
- Discounts may be available for non-transient monthly rentals. Monthly rentals will have a cap on utilities such as electric, water, and propane. You retain the right to use, possession and enjoyment of the home during the entire period. However, in order to comply with City rental regulations the following applies: 1) Only friends and family known to Historic Hideaways prior to rental may occupy the unit during the monthly period. And 2) No sub-leasing is permitted.
- Check in is accomplished at the office, 1109 Duval Street, Key West,
Florida. Check in time is between 2 p.m. and 5 p.m. Guests arriving
between 5 p.m. and 11 p.m. will be charged a $25.00 check in fee and
must contact this office 48 hours prior to arrival to make check-in
arrangements. There are no check in's after 11 P.M. Office is closed
Sunday; therefore please call our office 48 hours prior to arrival
to arrange Check-in. Check out time is 11 a.m.
- A 50% deposit of the rent total and 12.5% sales tax is required
to hold your reservation.
- Reservation Fees: A $30.00 reservation fee will be added
to each reservation and is due with your deposit.
- Cancellation Policy: Guest's deposits will be non-refundable
less than 60 days prior to arrival. Up to 60 days prior to your arrival
date, your deposit is refundable less a $250.00 ($500 monthlies) cancellation fee.
Holiday and special event bookings may have higher cancellation fees. Travel Insurance fees are non-refundable.
- Travel Insurance: We are pleased to offer CSA Travel Insurance directly through Historic Hideaways! For a small fee (7.25% of the base rental fee) we can give you the coverage you need to protect your vacation rental investment. Here at Historic Hideaways, we recommend this coverage for all vacation rentals. Unknown circumstances can always arise between the time you reserve and the time you arrive back home. CSA Travel Protection can help you relax a bit more while here in Key West. We offer a 10 day “look and see” policy, and the ability to add coverage up to 30 days prior to checking in. Please look here to see just how valuable this coverage can be!
- Hurricane policy: There is neither a separate cancellation nor refund policy in effect that pertains to Hurricanes. Therefore, we strongly suggest you purchase Travel Insurance for your vacation if it takes place between June 1st and November 30th (Hurricane Season).
- Pet Policy: If you are bringing a pet it must first be approved
by Historic Hideaways and the homeowner. If approved, the pet fee
is $25.00 per night of stay and you, the guest, will then be responsible
for the cleaning fees.
- Historic Hideaways is unable to rent to persons under 25 years of
age. Any student group arriving will be denied access to the property
and will forfeit their deposit.
- Balance is due 30 days prior to arrival. It is payable to Historic Hideaways, Inc. in the form of cash, traveller's checks, cashier's check, MasterCard, Visa, American Express, personal check or business check.
- All rates are subject to sales tax (12.5%).
- All rates are subject to change without notice.
- A security deposit is required on all rentals. This may be placed in cash, or on a Visa, Mastercard, or American Express.
- All homes are equipped with linens & kitchenware.
- Heated pools, if applicable, are only provided from December 16
to April 30. This can be an option out of season subject to an additional
fee.
- No smoking is allowed inside our units. This is for fire safety
purposes for guests and units. However, most of our units have
lovely outdoor areas, porches, patios, etc. for smoking purposes.
- Off Season rates are from May 1 to December 15. In Season rates
are from December 16 to April 30, and special island events or holidays.
Duration of our minimum rental is three nights in off season, seven
nights in season. Holidays and Special Events may have higher minimums.
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